Shipping policy

Order Processing
All orders are processed and dispatched within 1-2 business days following payment confirmation. Orders placed on weekends or public holidays will be handled on the next working business day.

Shipping Times
Once dispatched, your order is estimated to arrive within 5-9 business days. Please note these are approximate delivery windows and may be affected by customs processing, carrier operations, or circumstances outside our control.

Shipping Carriers
Sant Vallier works with reputable international shipping partners to ensure your order is handled with care and delivered efficiently. The carrier assigned to your shipment may vary depending on your location.

Tracking
As soon as your order is dispatched, you will receive a confirmation email containing your tracking number. You may use this at any time to follow the progress of your delivery.

International Shipping
Sant Vallier ships to customers worldwide. Please be aware that orders shipped internationally may be subject to customs duties, import taxes, or other fees upon arrival in the destination country. These charges are the sole responsibility of the customer. Sant Vallier is not liable for delays resulting from customs clearance procedures.

Lost or Damaged Shipments
If your order arrives damaged or has not been delivered within the expected timeframe, please contact us at contact@sant-vallier.com and we will investigate and resolve the issue as quickly as possible.

Contact
Email: contact@sant-vallier.com | Website: sant-vallier.com